Abuse of Vortex registered domain names

If you have any reason to suspect that a domain name on the VORTEX tag is being misused please email abuse@fjl.co.uk or call +44 870-740-7150 (sorry about the expensive call) with the details. It is our policy to immediately de-tag anyone abusing our hospitaliy.

Important:

The remaining information on this page is required to keep Nominet happy, and relates to third-parties to whom we sell domain names. However, note that we DO NOT actually sell domain names to the public, so please don't ask.

In order to purchase a domain name from us you must:

Visit our office at 26 Old Brompton Road with documentation showing proof of address and the results of a recent DBS/police check. During the next month we will inspect your registered address at our normal consultancy rates, plus expenses, to verify that you are a fit and proper person or organisation. If we are happy to register a domain name with Nominet on your behalf, the fee will be 100 per calendar month or part thereof, paid monthly, in cash, in person, at 26 Old Brompton Road.

Complaints Procedure:

If you have any complaint about our non-existent domain reselling service you must present yourself to our offices at 26 Old Brompton Road, London SW7 3DL during office hours. We with then de-tag all affected domain names at no extra charge within two ours. If you are not happy with this result, you must contact Nominet directly. http://www.nominet.org.uk.

For the avoidance of doubt, this means that your complaint will be dealt with within two hours in a full and final manner.

Please note that it will be cheaper for you to register a domain name directly with Nominet.

All other enquiries will be responded to within five days.