Abuse of Vortex registered domain names

If you have any reason to suspect that a domain name on the VORTEX tag is being misused please email abuse@fjl.co.uk or call +44 870-740-7150 (sorry about the expensive call) with the details. It is our policy to immediately de-tag anyone abusing our hos pitaliy.

Important:

The remaining information on this page is required to keep Nominet happy, and relates to third-parties to whom we sell domain names. However, note that we DO NOT actually sell domain names to the public, so please don't ask.

In order to purchase a domain name from us you must:

Visit our office at 26 Old Brompton Road with documentation showing proof of address and the results of a recent DBS check. During the next month we will inspect your registered address at our normal consultancy rates, plus expenses, to verify that you are a fit and proper person or organisation. If we are happy to register a domain name with Nominet on your behalf, the fee will be 100 per calendar month or part thereof, paid monthly, in person, at 26 Old Brompton Road.

Complaints Procedure:

If you have any complaint about our non-existent domain reselling service you must present yourself to our offices at 26 Old Brompton Road, London SW7 3DL during office hours. We with then de-tag all affected domain names at no extra charge within two hours. If you are not happy with this result, you must contact Nominet directly. http://www.nominet.org.uk. i For the avoidance of doubt, this means that your complaint will be dealt with within two hours in a full and final manner.

Please note that it will be cheaper for you to register a domain name directly with Nominet.

All other enquiries will be responded to within five days.